Free delivery on orders of 2 panties or more –  Discover

New: Discovery Pack Icônes de deux culottes menstruelles Metanoïa

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Delivery in Switzerland in 2 to 3 working days –  Discover

Returns accepted within 30 days – Discover

Legal Notices


Identity of the operator and publisher

Metanoïa website (hereinafter “the Site”), accessible at https://bymetanoia.ch/ is published by Metanoïa SA (hereinafter “the Publisher”) with a capital of 70 000 CHF, whose registered office is located in:

Quai Gustave-Ador 18, 1207 Geneva, Switzerland

Registered in the Commercial Register under number CH-660.2.626.021-7.

VAT number: CHE-457.641.664


Isabelle Tournaire. Contact: isabelle.tournaire@bymetanoia.ch

Head of editorial content

Publishing Director: Isabelle Tournaire. Contact: isabelle.tournaire@bymetanoia.ch


Our customer relations department can be reached via the contact form of the page “Help and Contact”.

Website host

The Site is hosted by Infomaniak, SA with a capital of CHF 102,000, whose registered office is located at Rue Eugène-Marziano 25, 1227 Les Acacias, and which can be reached by the following telephone number: 022 820 35 40.

Website designer

The site was developed by Medusa Web, a digital eCommerce agency in Geneva, which can be reached at contact@medusa-web.ch.

Applicable law and jurisdiction

The Site is governed by Swiss law and the place of jurisdiction is Geneva.


Free delivery from 100 chf in Switzerland


100% secure payment

Retous acceptés

returns accepted

Livraison rapide

Delivery in 2 to 3 days in Switzerland

Not sure which one to choose?

discovery pack
1 GIGI panty + 1 MAXIE panty

Swiss design & made in france

Logo Metanoïa

Have a question? Check out our F.A.Q or write to us at welcome@bymetanoia.ch, we’ll get back to you promptly, Monday to Friday, 9.30am to 5.30pm.

Metanoïa 2023 © Tous droits réservés | Quai Gustave-Ador 18, 1207 Genève

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